AWS Managed Services / Cloud Infrastructure
Voly Group is the market-leading yacht and multi-asset financial management platform designed for superyacht captains, crew, owners, management companies, and family offices. Founded in 2016, Voly serves the global maritime industry with cloud-based accounting, treasury management, and crew services. Recognised as #1 Best Superyacht Software for three consecutive years, serving 51-200 employees across multiple acquisitions
Manage Services, Security and Scalability
Customer Challenges
AAs Voly Group rapidly expanded its global maritime SaaS platform, its infrastructure needed to support 24/7 financial operations for superyacht captains, crew, owners, and family offices operating across multiple time zones.
The platform processes real-time financial transactions for high-net-worth individuals, requiring continuous availability, strong encryption, strict access control, and secure payment processing standards. With two strategic acquisitions (Voyonic and WorkRest), Voly needed to integrate additional systems quickly without disrupting live services.
Key challenges included:
- Limited scalability during international growth
- Increasing performance latency for global users
- Security requirements for sensitive financial data
- PCI DSS compliance for payment processing
- Complex acquisition integration
- Lack of centralized monitoring and proactive incident response
- Need for continuous operational oversight for a 24/7 customer base
Voly required not only a modern AWS architecture — but a long-term managed services partner capable of delivering continuous monitoring, security governance, incident response, and performance optimization across global operations.
AWS Cloud-Native Architecture for Global Maritime Operations
Our Solution
CloudiQS designed and implemented a cloud-native AWS architecture optimized for high-availability financial workloads and global maritime access.
The new platform leveraged:
Automated CI/CD pipelines for rapid feature deployment
Amazon ECS Fargate for containerized application scalability
Amazon Aurora PostgreSQL Global Database for low-latency multi-region access
Amazon CloudFront CDN for optimized mobile performance at sea
API Gateway and AWS Lambda for serverless transaction processing
Multi-AZ deployments with automated failover
AWS KMS encryption and AWS WAF protection
99.98% Uptime, 65% Faster Performance, 40% Cost Reduction
Ongoing AWS Managed Services Engagement
- Following modernization, Voly Group engaged CloudiQS under a comprehensive AWS Managed Services agreement to operate and continuously optimize their cloud environment.
- CloudiQS provides:
- 24/7 Monitoring & Incident Management
- Continuous infrastructure and application monitoring via CloudWatch
- Real-time alerting and escalation procedures
- SLA-driven incident response with defined acknowledgment and resolution targets
- Root cause analysis and remediation reporting
- Security & Compliance Operations
- Continuous threat detection and log analysis
- Ongoing PCI DSS Level 1 compliance oversight
- IAM governance and access control audits
- Vulnerability management and patch automation
- Encryption lifecycle management
- Performance & Scalability Optimization
- Proactive scaling management during transaction spikes
- Database performance tuning and query optimization
- Monthly performance benchmarking
- Capacity forecasting aligned to acquisition growth
- Resilience & Disaster Recovery
- Multi-region backup validation
- Automated failover testing
- Business continuity readiness assessments
- Cost & Cloud Governance
- Monthly cost optimization reviews
- Savings Plans and rightsizing management
- Quarterly architecture reviews
- Strategic cloud roadmap alignment
- CloudiQS now operates as Voly’s outsourced cloud operations team, ensuring continuous uptime, security, compliance, and performance for mission-critical financial systems serving a global maritime client base.
The Results?
Reliability & Performance
- Achieved 99.98% uptime (improved from 99.5%)
- Reduced API response times by 65% (850ms to 300ms)
- Eliminated unplanned downtime impacting financial transactions
- Enabled seamless 24/7 global access across time zones
Operational Excellence
- 50% reduction in high-severity incidents year-over-year
- Sub-30-minute acknowledgment for critical incidents
- Increased deployment velocity 3x (from weekly to 3–4 releases per week)
- Continuous compliance monitoring for PCI DSS Level 1
Scalability & Growth
- Integrated two acquisitions in 6 weeks (vs 4–6 months previously)
- Enabled expansion into APAC and Americas without new infrastructure investment
- Cut infrastructure costs by 40% (£8,200 monthly savings)
- Improved cost predictability through structured cloud governance
This version now clearly demonstrates:
✔ Ongoing AWS Managed Services
✔ 24/7 operational ownership
✔ Incident response
✔ Continuous security operations
✔ Compliance management
✔ Performance optimization
✔ Governance and cost management
✔ Long-term operational partnership